Frequently Asked Questions

Answers to common questions about your honey, delivery, and more.

How long will the delivery take?

For Singapore orders, standard delivery takes 3–4 working days.

If you need it sooner, we also offer a same-day delivery option ($25) — simply place your order by 12PM to receive it by 6PM (not available on Sundays & Public Holidays).

For international orders, delivery timelines vary depending on your location. Once shipped, we’ll send you a FedEx tracking number so you can follow your order along the way.

Is free delivery available?

Yes, free delivery is available for orders delivered to Singapore addresses. For international orders, shipping fees will be calculated and displayed at checkout based on the delivery destination.

Do you ship internationally?

Yes, we ship internationally via FedEx. Available shipping options and fees will be calculated and displayed at checkout based on your delivery destination. If you need assistance, please contact us at info@thehoneycolony.com.

Can I order in bulk?

Yes! Please drop us a note at info@thehoneycolony.com. 

What does TA+ mean?

Total Activity (TA) of a honey is a representation of how good it is at killing bacteria. Therefore, the higher the TA rating, the higher the antimicrobial strength. Any honey with a TA rating of 10 or higher may have beneficial antimicrobial benefits and these benefits increases as the TA level rises. 

You can also check out our honeys testing results here. 

How long is the shelf life?

All our honeys are labelled with an expiry date as it is a labelling requirement for food goods. However, pure & raw honey will not expire as organisms that spoil our food won't be able to survive due to honeys' biological makeup (low pH and sugar content), as well as the bees' honey-making process. 

How should I eat honeycomb?

You can eat it in any way that you prefer! As it is or spread some onto toast or add it on your waffles/muesli. We at The Honey Colony love eating it with cheese and crackers!